Meet the Team

Bethany Orihuela
Controller bethany.orihuela@maverickclaims.com (866) 413-7042 ext.4400

Bethany Orihuela is the Controller for Maverick Claims. She is responsible for all accounting and finance functions; including accounts payable, accounts receivable, and financial statements. Bethany preforms all Human Resource related tasks and manages the office workflow. She assists with daily operations for claims and underwriting inspections. Bethany is available to all clients to ensure all customer needs and standards are met.

Landy Bownds
Business Development Manager landy.bownds@maverickclaims.com (866) 413-7042 ext.4411

Landy is our Business Development Manager, and is responsible for sales, client relations, and recruitment for Maverick Claims. He has more than 37 years of experience in business development, operations, and developing solutions for clients. Landy successfully developed claim services programs across multiple property and casualty service lines. He has managed operations in Colorado, Louisiana, and New Mexico with majority of those years in Louisiana. Landy also has extensive catastrophe experience in both natural, and man-made events. In his time off, he enjoys golf and spending time with family.

Tiffany Pierre
Quality Assurance Reviewer (866) 413-7042 ext.4478

Tiffany Pierre is a quality assurance reviewer for Maverick Claims. She reviews claim reports for adherence to Maverick’s Quality Assurance standards prior to their submittal to our customers. She works closely with the field claims adjusters to provide guidance and direction on policies, customer guidelines and reporting requirements.

Chris Butler
Quality Assurance Supervisor (866) 413-7042 ext.4480

Chris is the lead TPA file examiner and Quality Assurance supervisor for Maverick. She reviews claim reports for adherence to Maverick’s Quality Assurance standards prior to their submittal to our customers. She works closely with the field claims adjusters to provide guidance and direction on policies, customer guidelines and reporting requirements. She performs TPA reviews of reported losses to determine policy coverage and settlement. Chris enjoys spending time at the beach, traveling, socializing with friends and family and caring for her little Chihuahua in her spare time.

Kelly Wilson
Invoicing Supervisor (866) 413-7042 ext.4486

Kelly serves as Maverick’s claims file specialist and Invoicing Supervisor. She monitors assigned claims to ensure that adjuster inspection and reporting timelines are met. She verifies that all required documentation accompanies returned reports, and then creates accurate invoices for our customers. Kelly addresses our customers’ reporting and invoicing requirements. In her spare time, Kelly enjoys cooking, baking, reading and spending time with her family.

Ryan Hildebrand
Underwriting Insurance Supervisor inspections@maverickclaims.com (866) 413-7042 ext.4482

Ryan Hildebrand is the Underwriting Insurance Supervisor at Maverick Claims. Ryan does Quality Assurance reviews on all underwriting inspection reports. He is responsible for meeting our customers' timeline and quality standards. This includes regular communication with our field inspectors on report creation, and delivery. He advises, and coordinates with Maverick management on report improvement, and faster cycle time in report delivery. Ryan enjoys playing golf, playing with his dog, and spending time with his family.

Breanna Leonard
New Loss Coordinator newloss@maverickclaims.com (866) 413-7042 ext.4479

Breanna Leonard is the New Loss Coordinator at Maverick Claims and is often the first point of contact at our firm. She processes Maverick’s new claims and assigns all claim and underwriting assignments. She also maintains our database of property adjusters. Breanna assists customers with their questions regarding Maverick’s coverage area and the availability of Maverick's experienced property adjusters.